9. The report Unfinished Business .................

A. pointed out the politics of the time

B. gave £500 million to the state

C. linked drop-out to wasting money

D. turned the spotlight

10. The new series of principles developed in 1994 by the FEFC .....................

A. gave money to each student

B. was quasi-independent

C. meant colleges had to turn their immediate attention to improving student retention rates

D. was aimed at improving teacher retention rates
11. Attempts to reduce the student drop-out rate were hindered because ...............

A. there was a lack of research data on which to base strategies

B. colleges did not know what to do

C. computers in colleges were slow

D. colleges had no patterns
12. Further hindrances in reducing the student drop-out rate were ...................

A. colleges' slowness in computerising data and not knowing their retention rates, nor what patterns of retention existed

B. college inertia and administrative incompetence

C. computer glitches and strikes, which occurred at most colleges

D. colleges not knowing their retention rates or where the patterns were

13. Colleges' strategies to deal with the problem of low retention ...................

A. brought administrative and academic staff together

B. varied enormously

C. jumped

D. were based on something other than data

14. The main strategies to improve retention included ........................

A. "best fit" supporting activities

B. activities to support and transform the student

C. the raising of college expectations

D. a summary by Martinez